Zoho CRM Integration Ushers in New Era of
Operational Excellence and Sales Success
Transform a Business with Advanced Solutions
Founded in 2013, a company in the security systems industry, with an
unwavering commitment to operational excellence and ambitious sales
growth, embarked on a transformative partnership with Zoho CRM, guided by
experts.
Key Challenges
Fragmented Software Landscape: Operated in a disjointed software environment.
Outdated CRM System: Functioned more like a Rolodex than a modern CRM.
Inefficiencies in Sales: Manual data transfer slowing operations.
Scalability Issues: Existing software not equipped to support growth ambitions
Important Business Metrics
Average Sale Size: Increased from $10,000 to $55,000 in two years.
Sales Team: Expanded from 2 to 6 full-time team members.
Revenue Growth: Achieved annual revenue of approximately $16 million in 2023.
Inc 5000 List: Multiple appearances due to annual sales growth.
Results
Data-Driven Sales Decisions: Enabled expansion of the sales team for growth.
Significant Increase in Average Sale Size: From $10,000 to $55,000 in two years.
Customer Management: Centralized hub for managing customer relationships, detailed information storage, interaction tracking, and insights into customer preferences.
Sales Team Expansion: Facilitated growth from 2 to 6 full-time team members.
Revenue Growth: Annual revenue reaching approximately $16 million in 2023.
